Shipping policy
SHIPPING POLICY
Last Updated: January 3, 2026
At CURVICCI, we're committed to delivering your premium shapewear with care. Here's everything you need to know about our shipping process.
Shipping Rates
- FREE Shipping: On all orders $150 USD and above
- Standard Shipping: $10 USD on orders under $150
Processing Time
- Orders are processed within 1-3 business days
- You will receive a confirmation email once your order is placed
- A tracking number will be sent via email once your order ships
- Processing times may be longer during peak seasons or holidays
Delivery Times
Estimated delivery times from the date of shipment:
- United Arab Emirates & GCC: 5-10 business days
- United States & Canada: 7-14 business days
- Europe: 7-14 business days
- Australia & New Zealand: 10-18 business days
- Rest of World: 10-20 business days
Please note: These are estimates and actual delivery times may vary due to customs clearance, carrier delays, or other factors beyond our control.
Order Tracking
- Once your order ships, you'll receive a tracking number via email
- Track your package using the carrier's tracking system
- Allow 24-48 hours for tracking information to update
Shipping Carriers
We partner with reliable international carriers to ensure safe delivery of your order. The carrier will be selected based on your location for optimal delivery speed.
Customs & Import Duties
- International orders may be subject to customs fees, duties, or taxes
- These charges are the responsibility of the customer
- CURVICCI is not responsible for customs delays or additional fees
- Contact your local customs office for specific information about import charges
Shipping Restrictions
We currently ship to most countries worldwide. However, we cannot ship to:
- P.O. Boxes (in some regions)
- Military addresses (APO/FPO)
- Certain restricted regions
If you're unsure whether we ship to your location, please contact us before placing your order.
Lost or Stolen Packages
- CURVICCI is not responsible for packages lost or stolen after delivery confirmation
- We recommend shipping to a secure location or using carrier hold services
- Contact the carrier directly to file a claim for lost packages
- We're happy to assist with carrier communication
Incorrect Address
- Please ensure your shipping address is accurate before completing your order
- CURVICCI is not responsible for orders shipped to incorrect addresses provided by the customer
- Address changes may be possible if requested before shipment
- Reshipping fees may apply for address corrections after shipment
Order Issues
If your order arrives damaged or defective:
- Contact us immediately at support@curvicci.store
- Provide photos of the damaged item and packaging
- We'll arrange a replacement or store credit
Delivery Delays
While we strive for timely delivery, delays may occur due to:
- Customs clearance procedures
- Carrier delays or disruptions
- Weather conditions or natural disasters
- Peak shopping seasons
- Public holidays
We appreciate your patience and will do our best to resolve any shipping issues quickly.
Contact Us
For shipping questions or concerns:
- Email: hellocurvicci@gmail.com
- Website: www.curicci.store
We're here to help ensure your CURVICCI shapewear arrives safely and on time.